VCOM Cloud O&M App
Your tickets on the go
Regardless of your location, the VCOM Cloud O&M App allows you to view and edit the VCOM Cloud tickets assigned to you – even offline. Call-outs to system sites can be documented in full by uploading comments and images. At the end, all information is transferred to the VCOM Cloud. As a result, staff in the control room are automatically provided with information straight away.
With the app, you always have access to the most important system data such as the location and the contact details. As we have optimized the interface for efficient work in the field, it is particularly suitable for service technicians on call-outs.
The app can be used on smartphones and tablets. In order to use the VCOM Cloud O&M App, you just need to be registered in the VCOM Cloud and already be using the ticket system.
Editing tickets
You can view the tickets assigned to you in the VCOM Cloud O&M App. Once you have accepted a ticket, you can start the on-site work. The description contains the relevant information for troubleshooting and rectifying faults.
Document your work by writing comments and uploading images.
